The system wassupposed to carry you.Instead, you're carrying it.

Every real decision circles back to you. Your team is capable. The system never defined who decides what. So you became the default.

She knows how every system connects. Which vendor picks up the phone. All of it lives in her head. If she leaves tomorrow, that knowledge walks out with her.

Now information fragments. Different people hold different pieces. They form narratives based on incomplete pictures. Trust frays when people operate on different versions of reality.

The work is too big to fit between fires. Urgent has deadlines. Important has none. So important keeps waiting.

Real work always wins. Your experts are too busy doing the work to write it down. The wiki goes stale. Nobody trusts it. Everyone asks the expert anyway.

You're doing more of what used to work: more calls, more campaigns, more hustle, and getting less. The math changed. The playbook stayed the same.